Privacy Policy

This Privacy Policy explains how Enara Electric collects, uses, protects, and manages your Personally Identifiable Information (“PII”). PII includes any information that can identify, contact, or locate an individual. Please read this policy to understand how your information is handled when you visit or interact with our website.

What Personal Information Do We Collect?

When you visit or engage with our website, you may be asked to provide details such as:

• Name
• Email address
• Mailing address
• Phone number
• Service-related information
• Other details needed to complete your request or improve your experience
  
  

When Do We Collect Information?

We collect information when you:

• Fill out a contact or service request form
• Subscribe to updates or newsletters
• Respond to questionnaires or surveys
• Register or create an account
• Provide your phone number
• Enter information anywhere on our website
  
  

How Do We Use Your Information?

Your information may be used to:

• Personalize your experience and show relevant service information
• Improve website performance and usability
• Respond to customer service requests
• Manage promotions, surveys, or website features
• Process appointments or transactions
• Send updates related to inquiries, scheduled electrical work, or service confirmations
• Send SMS messages for service notifications or appointment updates
  
  

SMS Data Collection and Usage Terms

We may collect your phone number to send text messages for:

• Appointment reminders
• Service updates or technician arrival alerts
• Promotional offers or seasonal service notices
  
  

SMS Terms & Conditions

• Your mobile data will not be shared with outside parties or affiliates for marketing purposes.
• Information may be shared only with subcontractors who support service delivery.
• SMS opt-in data and consent will never be shared with unrelated third parties.
• We may share SMS-related data only with providers who assist with message delivery (such as mobile carriers or messaging platforms).
  
  

Opt-Out Instructions

To stop receiving SMS messages, reply “STOP” at any time.

You will receive a confirmation, and no further messages will be sent.

To restart messaging services, opt in again through the original enrollment method.

Help or Support

Reply “HELP” to receive assistance or contact us at info@enaranj.com.

Message Rates and Delivery

• Standard messaging and data rates may apply.
• You may receive up to three messages per week, with additional reminders if you have an upcoming appointment.
• For questions about your plan, please get in touch with your wireless provider.
  
  

How Do We Protect Visitor Information?

To keep your information safe:

• Our website is scanned regularly for vulnerabilities.
• We use ongoing malware detection methods.
• We do not request sensitive information such as credit card data or Social Security numbers on our public website.
• Because we do not process sensitive data on the site itself, we do not require an SSL certificate for basic browsing.
  
  

Do We Use Cookies?

Yes. Cookies help us recognize your browser and remember user preferences.

We use cookies to:

• Store preferences for future visits
• Track site interactions and traffic
• Support advertising features
• Improve tools and website functionality
  
  

We may also use trusted third-party tools to collect analytics data on our behalf.

Cookie Settings

You may adjust your browser to:

• Warn you when cookies are used
• Disable cookies entirely
  
  

Disabling cookies may affect certain features, but will not block basic access to the site.

Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside organizations.

Information may be shared only as needed to:

• Deliver services
• Support customer communication
• Operate website functions
  
  

Third-Party Links

Our website does not include or promote third-party products or external service links.

Google Advertising

Our site may use Google AdSense for advertising.

Google uses cookies, including the DART cookie, to display ads based on prior site visits. You may opt out of DART cookie tracking through Google’s ad settings.

We may use:

• Google Display Network Impression Reporting
• Demographics and Interests Reporting
  
  

These tools help track interactions with ads and website activity.

Opting Out

You can manage ad preferences through:

• Google Ad Settings
• Network Advertising Initiative opt-out page
• Google Analytics Opt-Out Browser Add-on
  
  

Microsoft Clarity

We work with Microsoft Clarity to analyze how visitors use our website. This includes:

• Heatmaps
• Session replays
• Behavioral metrics
• Interaction patterns
  
  

The data helps us improve our website, identify issues, and strengthen security.

To learn more about how Microsoft uses this data, see the Microsoft Privacy Statement.

California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA requirements:

• Users may visit our site anonymously.
• Our Privacy Policy is accessible through a link on our homepage.
• The link includes the word “Privacy” and is easy to find.
• Users will be notified of changes on this page.
• Users may update their information by emailing or calling us.
  
  

Do Not Track (DNT) Signals

We honor DNT signals. When a browser sends a DNT request, we do not use cookies or any advertising that tracks.

Third-Party Behavioral Tracking

We allow third-party tracking tools for analytics and advertising.

Children’s Online Privacy Protection Act (COPPA)

We do not knowingly market services to children under 13.

Fair Information Practices

If a data breach occurs, customers will be notified:

• By email within 7 business days
• By phone within 7 business days
• By notice posted on our website within 7 business days
  
  

We follow the individual redress principle, ensuring individuals may pursue legal remedies if their data is handled improperly.

CAN-SPAM Act Compliance

We collect email addresses to:

• Respond to inquiries
• Process requests and provide updates
• Send service-related messages
• Share occasional announcements or news
  
  

To comply with CAN-SPAM, we commit to:

• Avoid misleading subject lines
• Identify promotional messages
• Include our physical business address
• Honor unsubscribe requests promptly
• Provide a clear unsubscribe link in all email messages
  
  

Unsubscribe Instructions

You may stop receiving emails by:

• Clicking the unsubscribe link in any email
• Calling or contacting us at info@enaranj.com
  
  

We will remove you from all future email communications.

Contacting Us

For questions about this Privacy Policy, contact us using the details below:

Enara Electric

131 Jefferson Ave, 
Cresskill, NJ 07626

Phone:  (862) 260-4597
Email: info@enaranj.com

Last Updated: 2025-11-05