Terms of Service

1. Payment Terms

1.1 Invoicing

Invoices are issued once the work is finished or at agreed-upon project milestones. Each invoice includes labor, materials, equipment, and any additional charges.

1.2 Payment Timeline

Payment is due upon receipt of the invoice. All balances must be paid within 30 days, unless we provide written approval for different terms.

1.3 Accepted Payment Methods

You may pay using:

• Cash
• Check
• Major credit cards
• Electronic payments
• Digital processing options (such as online payment links when applicable)

   

1.4 Late Payments

If payment is not received within 30 days:

• A 3% monthly fee (or the maximum allowed by law) will be added.
• A minimum late fee of $50 applies.
• If payment reaches 60 days overdue, the Company reserves the right to pause work or withhold future service until the balance is cleared.

   

Any fees associated with collections, including attorney costs, are the Customer’s responsibility.

1.5 Disputed Invoices

Disputes must be submitted in writing within 5 business days from the invoice date. The undisputed portion remains due by the original due date.

2. Estimates and Work Scope

2.1 Estimates

All estimates reflect our best understanding of the project at the time they are issued. They are approximations and not binding.

2.2 Estimate vs. Fixed-Price Quote

• An estimate may change if new conditions arise.
• A fixed-price quote is binding but only when both parties agree in writing.
• Any work added beyond a fixed-price agreement requires a written Change Order.

   

2.3 Change Orders

When unexpected electrical issues arise or the Customer requests additional work, a Change Order must be approved. It will outline:

• Extra labor
• Additional materials
• Updated costs
• Possible timeline changes

   

2.4 Customer Responsibilities

To help us complete the work safely and efficiently, the Customer must:

• Provide access to the property.
• Ensure the work area is clear and safe.
• Share any known issues, including damaged wiring, past electrical violations, or structural problems.
• Maintain timely communication for approvals or schedule updates.

   

3. Cancellations, Refunds, and Warranties

3.1 Cancellations

Customers may cancel scheduled service with written notice at least 48 hours in advance. Short-notice cancellations may result in a fee.

3.2 Refunds

If services were prepaid, refunds are issued on a prorated basis minus any work already completed and costs incurred.

3.3 Warranties

• All workmanship is covered for 12 months from completion.
• Materials follow manufacturer warranties.

   

Warranties do not apply to misuse, tampering, or work modified by anyone other than the Company.

4. Dispute Resolution and Governing Law

4.1 Dispute Resolution

If a dispute arises, both parties agree to attempt informal resolution first. If that is unsuccessful, the next steps are:

1. Mediation
2. Binding arbitration, if required

4.2 Governing Law

This Agreement is governed by the laws of the State of New Jersey.

5. Limitations of Liability

5.1 General Limitation

Enara Electric is not liable for indirect, incidental, or consequential damages connected to electrical services provided.

5.2 Site Conditions

The Company is not responsible for hidden or pre-existing electrical issues, including:

• Unsafe wiring
• Outdated panels
• Code violations
• Structural defects
• Hazardous materials

   

5.3 Delays Caused by Third Parties

We are not responsible for delays linked to outside factors such as:

• Permit approvals
• Utility company scheduling
• Supplier shortages

   

6. Additional Provisions

6.1 Entire Agreement

This Agreement and any supporting documents make up the full understanding between Enara Electric and the Customer.

6.2 Severability

If one part of this Agreement is deemed invalid, all remaining sections remain active.

6.3 No Waiver

Failure to enforce any section of this Agreement does not waive the right to enforce it later.

6.4 Force Majeure

The Company is not liable for delays or service interruptions caused by events beyond our control, including storms, floods, government actions, or other emergencies.

6.5 Notices

All formal notices must be provided in writing to the address or email listed on the Customer’s invoice or service agreement.

By requesting electrical services from Enara Electric, you agree to these Terms and Conditions.

For questions or concerns, contact us at info@enaranj.com or (862) 260-4597.